With an Eye to the Future

e-MPIRE (e-Managed Processes for an Integrated Revenue Enterprise System)

e-MPIRE is intended to replace all of the Department’s major tax processing systems currently in use with a new, custom designed and integrated tax system. The system will be broad in scope and will provide a single, robust architecture for capturing, storing and retrieving data regarding taxpayer identification, returns processing, taxpayer accounting, revenue accounting, case management and taxpayer correspondence.

System characteristics include:

A single shared database
A common browser-based interface
A single logon
Online real-time processing capabilities
Ability to run all transactions offline in batch mode
Automated workflow and tracking

Business objectives include:

Capture of additional data for use in compliance, enforcement, audit, analysis, customer service and reporting
Improvement of customer service and compliance by providing consolidated views of taxpayer accounts
Streamlined processing to enhance management and financial reporting
Upgraded system flexibility and maintainability
Reduced use of paper to decrease costs, improve record accessibility and protect the environment
Improved receivables management and collection capabilities
Increase the number of up-front compliance checks

Progress to date:

Project initiated April 2002
System requirements completed May 2002
Conceptual overview completed June 2002
Graphical User Interface standards and guidelines completed September 2002
Performance and capacity handling plan completed October 2002
Data conversion strategy and plan completed December 2002
Functional design completed December 2002

Last Modified: November 14, 2003